Terms of Service
Last Updated: June 11, 2026
1. Agreement to Terms
By accessing or using the Madam Travel website and services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our services.
2. Use of Services
Madam Travel provides a platform for booking travel experiences. You may use our services only as permitted by these Terms and any applicable laws or regulations.
You agree not to:
- Use our services for any illegal purpose
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
3. Account Registration
To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Booking and Payments
When you make a booking through our platform, you agree to pay all fees and taxes associated with the booking. Payment terms and cancellation policies will be provided at the time of booking.
We reserve the right to change our pricing at any time. Changes will not affect existing confirmed bookings.
5. Cancellation and Refund Policy
Cancellation and refund policies vary depending on the specific tour or service. These policies will be clearly communicated during the booking process. In general:
- Cancellations made 30 days or more before departure may receive a full refund minus processing fees
- Cancellations made 15-29 days before departure may receive a 50% refund
- Cancellations made less than 15 days before departure are typically non-refundable
- Special circumstances may be considered on a case-by-case basis
6. Limitation of Liability
To the maximum extent permitted by law, Madam Travel and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or in connection with your use of our services.
7. Travel Risks and Insurance
Travel involves risks. We strongly recommend that all travelers purchase comprehensive travel insurance to cover potential risks, including trip cancellation, medical emergencies, and lost luggage.
Madam Travel is not responsible for any injuries, damages, or losses that may occur during your travels.
8. Intellectual Property
All content and materials available on our website, including logos, trademarks, text, graphics, and software, are the property of Madam Travel or its licensors and are protected by copyright, trademark, and other intellectual property laws.
9. Modification of Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@madamtravel.com
Phone: +90 532 151 96 56
Address: Tepe mahallesi 42. sokak no: 6 d: 4 Marmaris / Muğla